Effective Date: 30.06.2024

1. Introduction

At Focus On Scale, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

• Personal Data We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
• Non-Personal Data We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

3. How We Use Collected Information

Focus On Scale collects and uses your personal information for the following purposes:

• To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
• To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• To Process Transactions: We use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To Send Periodic Emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order. It may also be used to respond to your inquiries and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Third-Party Websites

You may find advertising or other content on our website that links to the sites and services we have available.

7. Cookies and Tracking Technologies

Our site may use “cookies” to enhance user experience. Cookies are small files placed on your device’s hard drive that help us improve our website and your experience. We may use cookies to understand and save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

8. Your Data Protection Rights

You have certain data protection rights under applicable law. Focus On Scale aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:

• The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is inaccurate.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal identification information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records. If you believe we might have any information from or about a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

Focus On Scale may update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Focus On Scale
Email: info@focusonscale.com
US Phone: +1 307 205 8482

EU Phone: +351 93 175 4363
Address: 7345 W Sand Lake RD – STE 210 – OFFICE 2667

Orlando, FL 32819-5280

We are committed to addressing your concerns and resolving any issues you may have regarding our privacy practices.